Howard Tenens- Logistics and supply chain management and transport logistics

Customer Commitment
Commitment to our customers means that we make it our business to understand the complexity of your delivery needs by continuing to:

• listen to our customers
• meet individual requirements
• develop opportunities
• build long term partnerships
• exceed clients' expectations
• improve technical support
• maintain flexible, responsive attitude
• help fulfil our clients' aspirations

Commitment to Quality
Howard Tenens at Swindon has ISO 9001 accreditation for logistics. Following an assessment by an independent organisation, Tenens Ltd have been successful in achieving ISO 9001 Certification. 

This internationally recognised prestigious award for quality is an International Standard in use worldwide as the benchmark for quality. The award recognises Tenens Limited’s commitment to an exceptional quality of service.  With only around 3% of UK businesses holding this certificate, Tenens Ltd are now at the forefront of quality service and customer care. This is achieved through quality management at all levels, a high level of communication between depots and head office and continuous discussions with the customer.  All our customers undertake their own quality audits of our facilities, systems and people and Howard Tenens has passed every inspection. 

Approach to Training and Development
Howard Tenens constantly reviews all staff via a series of appraisals.  These appraisals will flag up any requirements of further training needed.  The Group Human Resources Department in conjunction with the Directors formulate a comprehensive training plan for all personnel at the start of each year thus ensuring a controlled approach to the continuous development of our staff is taken.

In Partnership

We work in partnership with our customers, sharing commercial objectives, handling supply chain management and delivering practical solutions.

Our success is a direct result of understanding our clients needs.

Through effective planning and communication with our customers we add value and increase profitability.

Our approach is client centred, focussing on quality to supply best value and innovation.

Our dedicated management team apply their significant experience to ensure outstanding performance.